Terms of Service

Toti is developed and operated by JotaTech, in Colombia. Contact: support@jotatech.org. These terms cover the app, this website and related services (the "Service").

Toti is an app to log what you eat and track your habits. You can:

• Log meals by searching the catalog, manually, with a photo, by dictating or by typing a list (the last three use AI).
• Calculate a calorie and macro plan from your data (Mifflin-St Jeor or Katch-McArdle formulas) and, if you want, fine-tune it with AI.
• Track your water, weight, streaks and progress.
• Save your own recipes and foods.
• Sync your data to the cloud, make backups and export them.

Toti needs internet to sync, sign in and use AI. Catalog search, manual logging, water and weight don't use AI.

• Calories, macros and the plan are estimates based on general formulas and AI. Your body may need something different.
• It does not replace a doctor or dietitian. Talk to a professional before changing how you eat, especially if you have a health condition (diabetes, kidney or liver disease, pregnancy or breastfeeding, an eating disorder) or take medication.
• If logging what you eat makes you anxious or guilty, or you have symptoms of an eating disorder, stop using the app and seek professional help.
• Decisions about your health are yours. Toti is not responsible for decisions made solely on what the app shows, without a professional's judgment.

You must be 18 or older to use Toti. The app processes health data and talks about diet and weight, and isn't meant for minors. Also, one of our AI providers doesn't allow its use in services directed at people under 18. If we learn a minor is using it, we'll delete their account and data.

• Guest: you can start without an account. Your data is stored on your phone and in our cloud, linked to an anonymous ID. If you delete the app without signing in you may lose it, and if you stop using it for a while it's deleted from the cloud.
• With an account: when you sign in with Apple or Google your data moves to that account and you can recover it on another phone.
• Keep your Apple or Google account secure and let us know if someone accessed it without permission.
• Your profile data should be real: the plan is calculated from it.

6.1 Free plan

Toti has a free plan with all logging features and a monthly AI quota (section 7). No card required.

6.2 Toti Pro

Toti Pro expands the monthly AI quota. It's available as:

• Monthly or annual subscription, auto-renewing.
• Lifetime, a one-time payment, no renewal.

The price, currency, period and what each plan includes are shown in the app before you pay. Prices are set by JotaTech in the store and may change; a price change on an active subscription is notified to you by the store before it's charged, under its rules.

6.3 Free trial

When the store offers it and you're eligible, the monthly or annual subscription starts with 7 free days. If you don't cancel at least 24 hours before they end, the store charges the first period. If you cancel before, you pay nothing.

6.4 Payment and renewal

Apple (App Store) or Google (Google Play) charge your store account. The subscription renews automatically at the end of each period, for the same term and current price, unless you cancel at least 24 hours before. We don't receive or store your card details.

6.5 Cancellation

• iPhone: Settings → your name → Subscriptions → Toti → Cancel Subscription.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Toti → Cancel.

After cancelling you keep Pro until the end of the paid period. Deleting your account or the app does not cancel the subscription.

6.6 Refunds

Since Apple and Google charge you, refunds are requested from them: on iPhone at reportaproblem.apple.com and on Android from Google Play. If you have a problem with your purchase, write to support@jotatech.org and we'll help. This doesn't limit your rights as a consumer under Colombian law (Law 1480 of 2011) or the mandatory law of your country.

6.7 Promo codes

A code grants Pro for the time it states. It's personal, can't be sold or exchanged for cash, and may expire.

• Search with AI, dish or label photos, dictation transcribed on the server and lists share one monthly quota. Each request counts as one use.
• The quota resets on the first day of each month. Unused uses don't roll over.
• The free plan includes a monthly quota and Toti Pro a much larger one. The app shows your quota size and how many you've used.
• AI fine-tuning of your plan when you create it doesn't use quota.
• We may change the quota size with notice in the app. We won't reduce the Pro quota during a period you've already paid for.

Toti uses third-party AI providers (currently Google Gemini and OpenAI). By using these features you accept that:

• Foods, amounts, calories and macros from the AI are estimates and can be wrong. Review and correct them before saving.
• The AI may be slow, fail or be temporarily unavailable.
• We may switch providers or models to improve the service, without changing what the Privacy Policy says without telling you.

• Your data is yours. You only allow us to store, process and show it to you so Toti works, as the Privacy Policy describes. You can export and delete it at any time.
• The Toti name, mascot, logo, design, code and app texts belong to JotaTech. We give you a personal, non-exclusive, non-transferable license to use the app on your devices. You may not copy, sell or create derivative works without written permission, except as the law allows.
• The food catalog comes from public sources, curated entries and AI results. You may use it within the app; not extract or redistribute it.

You may not:

• Use Toti for anything illegal or to harm others.
• Try to access other people's data or our systems without permission.
• Automate requests to the AI or our servers (bots, scraping) or try to bypass the quota.
• Decompile or reverse engineer the app, except as the law allows.
• Upload illegal or offensive content (for example, in recipe or food names).
• Resell or commercially exploit the Service without permission.

If you break these rules we may suspend or close your account, with notice when possible. If you paid for Pro and the closure isn't due to your breach, we'll help you request a refund for the unused time.

We make a reasonable effort to keep Toti running, but there may be failures, maintenance or provider outages. We may improve, change or remove features. If we remove a feature you paid for or shut down the Service, we'll give you reasonable notice and you'll be able to export your data.

• JotaTech is responsible for the Service under Colombian law, including the guarantee that it works as advertised (Law 1480 of 2011).
• We are not responsible for: health decisions made solely on what the app shows; AI estimates you didn't review; failures of your phone, connection or the stores; or events beyond our control (force majeure).
• Nothing in these terms limits your statutory consumer rights or our legal liability. If any part of these terms conflicts with a mandatory rule, the rule applies.

• You: you can stop using Toti at any time and delete your account from the app (guide). If you have a subscription, cancel it in the store too.
• Us: we may close an account for breaching these terms, for fraud or by order of an authority.
• When the account is closed we delete your data as described in the Privacy Policy.

Apple and Google are not parties to these terms and are not responsible for Toti; JotaTech is. Purchases are also governed by their store terms. On iPhone, Apple's standard Licensed Application End User License Agreement also applies, to the extent it doesn't conflict with these terms.

• These terms are governed by the laws of Colombia.
• If you have a problem, write to us first at support@jotatech.org: we answer within 15 business days.
• As a consumer you may go to Colombia's Superintendence of Industry and Commerce (SIC) or Colombian courts. If you live in another country, you keep the consumer protections your law doesn't allow you to waive.

If we change something important (prices, quota, liability), we'll notify you in the app at least 15 days before it applies. If you don't agree, you can cancel and delete your account before that date.

support@jotatech.org · Operator: JotaTech — Colombia.